CONFIDENTIALITY
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Last updated: May 01, 2022
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Providence Private Investigation highly value your trust and confidence in us and want to assure you that your personal information is kept completely confidential by us. As a licensed professional private investigation business, we adhere to the highest level of professional ethical responsibility and obligations to protect the confidentiality of your information.
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PROTECTING THE CONFIDENTIALITY AND SECURITY OF YOUR PERSONAL INFORMATION
Keeping your information confidential and secure is of utmost importance to us. We maintain physical, electronic, and procedural safeguards to guard your personal information. In doing so, we restrict access to your personal information to those employees who need to know that information to provide services to you and to the aforementioned support service companies. Those companies are, in turn, legally and contractually bound to maintain the privacy of any information shared with them. Our employees are bound by internal confidentiality policies and are subject to disciplinary action for any policy violations. Should your status become inactive or should our relationship end, we will continue to protect the confidentiality and security of your personal information in accordance with this privacy policy.
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Further, computer monitors are positioned so they are not in the line of vision of visitors in the office or passers-by. Password-protected screen savers prevent others from viewing client information in the user’s absence. Mail is kept in a closed folder, not open on the desk or within view. Lastly, individual offices and work areas are separated from the lobby and conference room areas by a closed door. All waste papers are shredded.
Strict Confidential electronic data policies.
This is the digital world and while faxing, emailing, and even texting client information is not necessarily a violation of client
confidentiality, we request clients choosing to send sensitive client information by fax, email, or text message to do so with care. When using faxes and emails, Providence require you to call ahead to confirm the number and ensure that the intended recipient is available to receive it, before sending. All Providence emails are marked confidential. If client information is stored in a computer database, access to that database are controlled and behind 2 factor security protections. Computer passwords are periodically changed and never written down in the office. When any computer device is no longer used, the hard drive or other storage component must be removed or wiped before returning, donating, or otherwise discarding the hardware.
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Contact Us
If you have any questions about this Confidentiality Policy, You can contact us:
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By email: contact@providencepi.com
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